Privacy Policy

Your privacy is important to us. We want to make you feel comfortable and secure shopping in our store. Our privacy policy explains the types of information we gather, how it is protected, what we do with it and how you can change or correct information. By shopping at www.v5logistics.com, you are accepting the practices described in the privacy policy. Note: Our privacy policy is subject to change at any time without any prior information.

What personal information is collected?
When you register with v5logistics.com, you provide your name, billing and delivery address, phone no etc. You select a username and password, allowing you to access the v5logistics.com. We recommend that you must keep your password confidential to prevent unauthorized use of your account. While placing your order, you may give us special delivery instruction which we follow to your specifications. We use your personal information to send our offers and discounts schemes from time to time.

How you can change or remove your personal information?
You can change your personal information at any time by accessing MY ACCOUNT page at www. v5logistics.com or can contact V5 Logistics & Warehousing Pvt Ltd. customer care at info@ v5logistics.com.

Is it safe to use debit card/credit card or net banking on svgjpr.com?
Yes, shopping at v5logistics.com is 100% safe. All Debit card/Credit Card and net banking payments are processed through secure and trusted payment gateways managed by leading Indian banks. Some banks may ask you to enter a one-time password also known as 3D secure password which works as an extended layer of security. This makes your online transfer safe and secure. You can be assured that svgjpr.com offers you the highest standards of security available on the internet to make your shopping safe, trusted and secure.

Does v5logistics.com store my Debit/Credit card information?
svgjpr.com does not store your card information. We directly take you to the bank page where you provide all your card information. Bank in turn store first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (bank identification number) are used to identify your bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purpose.
 

Note: Refund policy not applicable.